Version 2 (modified by Vic Thomas, 14 years ago) (diff)


Session Theme: Experiment Support, Training, Education and Curriculum Development


  • Intro (15 mins)
    • Introductory remarks about the theme and its relevance to Spiral 3
    • Present agenda
  • Building on Experience (30 mins)
    • Short talks from groups that currently support users to find out what support they offer and the type of questions they get from users
      • Rob Ricci
      • Ivan Seskar
      • Justin Cappos
      • Joel Sommers
  • Panel: What Should we Support? (30 mins for panel + 30 mins for Q&A)
    • Each panelist will have a slide deck that answers a predefined set of questions about user support, training and curriculum support.
      • Jad Naous
      • John Hartman (or Scott Baker)
      • Mark Berman
      • Ted Faber
  • Summary and Wrap-Up (15 mins)

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