Changes between Version 3 and Version 4 of OperationsProcedures/URNConsolidation


Ignore:
Timestamp:
07/19/16 11:32:43 (3 years ago)
Author:
hdempsey@bbn.com
Comment:

Add sentence to clarify notifications earlier than 1 week are the goal

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  • OperationsProcedures/URNConsolidation

    v3 v4  
    1010
    1111=== Create GMOC tickets ===
    12 Open tickets with GMOC for the scheduled maintenance events listing all affected GENI resources as soon as we receive notice of the scheduled days (this comes in an email from Eric Boyd NLT 1 week before the outage.  Confirm that GMOC generates corresponding requests to Internet2 Engineering (GRNOC).  GMOC tickets should notify operators and experimenters lists.  Although the outage is only scheduled for 1 day on the Internet2 schedule, the GENI ticket may require a longer outage.  The ticket should include a warning that the outage may be extended at the end of the day if there are issues with any updates (include this in your initial email to GMOC).  Adam Williamson will coordinate efforts for GMOC, but initial requests should go to the usual gmoc@grnoc.iu.edu address.
     12Open tickets with GMOC for the scheduled maintenance events listing all affected GENI resources as soon as we receive notice of the scheduled days (this comes in an email from Eric Boyd NLT 1 week before the outage (usually sooner).  Open tickets and send emails as early as possible--it is easier to manage changes in the events with early notification than to try to recover 1 week before the event.  Confirm that GMOC generates corresponding requests to Internet2 Engineering (GRNOC).  GMOC tickets should notify operators and experimenters lists.  Although the outage is only scheduled for 1 day on the Internet2 schedule, the GENI ticket may require a longer outage.  The ticket should include a warning that the outage may be extended at the end of the day if there are issues with any updates (include this in your initial email to GMOC).  Adam Williamson will coordinate efforts for GMOC, but initial requests should go to the usual gmoc@grnoc.iu.edu address.
    1313
    1414Note that Internet2 schedules both an IP and an AL2S outage (usually on different days) for each PoP consolidation.  The IP event has no related GENI URN work needed, and will simply result in the GENI resources being unreachable (because the entire device is disconnected).  The GMOC should create tickets for both events, since they both have GENI impact, and the rack admins should see the tickets if they read their GENI operators email.