wiki:OperationsIssues

Version 4 (modified by hdempsey@bbn.com, 15 years ago) (diff)

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Top 10 Ops List

Issue On your Top 10 List?
Tracking changes to the network 1
Observing current network state 1
Collecting network measurements 1
Making network measurements available to users1
Archiving network measurements1
Defining and supporting appropriate privacy policies for collected data. Different users have different privacy concerns, and operations supports all users, so there can be many conflicts.1
Keeping user access policies up to date, especially for mobile users1
Resource trust and reputation management1
Separating the "production" infrastructure from the "experimental infrastrucutre. On a research network, how do you track when a status change is part of an experiment and decide whether it is something that needs operations action?1
Notifying users of planned outages in a way that makes sure they know about any changes that will affect them (not by just sending mass emails)1
Separating the "production" infrastructure from the "experimental infrastrucutre. On a research network, how do you track when a status change is part of an experiment and decide whether it is something that needs operations action?1
Defining and tracking demarcations between network infrastructure and user's infrastructure1
Defining, monitoring, and delivering on service level agreements1
Security monitoring and event management1
Backwards compatibility for tools (for example, accessing network performance data associated with software releases or hardware devices that are no longer active in the network)1
Making multiple security mechanisms and authorization styles work together, particularly for federated networks1
Communications with network administrators at user sites (in both directions). IT managers are very busy, and may not consider research network connections a high priority.1