Changes between Version 29 and Version 30 of GENIRacksAdministration


Ignore:
Timestamp:
01/02/14 17:28:18 (6 years ago)
Author:
Josh Smift
Comment:

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  • GENIRacksAdministration

    v29 v30  
    1919
    2020When monitoring reports a problem with your rack (e.g. an apparent power failure), we will email your site contact mailing list to ask for help with resolving the issue.  Occasionally the rack team may also ask for help from a site contact (e.g. confirming bad hardware).  The rack teams currently handle all software upgrades to the rack without requiring help from a site administrator.  Site contacts must notify the GMOC when there is a scheduled outage or a problem observed by the site.  Here is some more info on how to report a problem at the GENI GMOC [http://gmoc.grnoc.iu.edu/gmoc/support/report-a-problem.html Report a Problem] page.  There are additional GMOC [http://gmoc.grnoc.iu.edu/gmoc/index/support.html support] pages where you can view the ''Operations Calendars'', ''Operations Bi-Weekly Reports'' and existing ''Trouble Tickets''.
     21
     22The [wiki:GENIRacksHome/Security GENI Racks Security] page also provides some information about security in the context of the various GENI racks.
    2123
    2224= InstaGENI Racks =