Changes between Version 24 and Version 25 of GENIRacksAdministration


Ignore:
Timestamp:
10/03/13 13:34:34 (11 years ago)
Author:
lnevers@bbn.com
Comment:

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  • GENIRacksAdministration

    v24 v25  
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    2020When monitoring reports a problem with your rack (e.g. an apparent power failure), we will email your site contact mailing list to ask for help with resolving the issue.  Occasionally the rack team may also ask for help from a site contact (e.g. confirming bad hardware).  The rack teams currently handle all software upgrades to the rack without requiring help from a site administrator.  Site contacts must notify the GMOC when there is a scheduled outage or a problem observed by the site.  Here is some more info on how to report a problem at the GENI GMOC [http://gmoc.grnoc.iu.edu/gmoc/support/report-a-problem.html Report a Problem] page.  There are additional GMOC [http://gmoc.grnoc.iu.edu/gmoc/index/support.html support] pages where you can view the ''Operations Calendars'', ''Operations Bi-Weekly Reports'' and existing ''Trouble Tickets''.
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     22= InstaGENI Racks =
    2223== InstaGENI Rack Deployment ==
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     52= ExoGENI Racks =
    5153== ExoGENI Rack Deployment ==
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