Changes between Version 21 and Version 22 of GENIMonitoring


Ignore:
Timestamp:
05/23/17 15:25:15 (2 years ago)
Author:
lnevers@bbn.com
Comment:

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  • GENIMonitoring

    v21 v22  
    2828== Getting help ==
    2929
    30 <<insert instruction for reporting a problem>>
     30To get help on a monitoring issue, to get a new monitoring system account, or help with a forgotten password, please contact help@geni.net.
    3131
    32 <<insert instruction for viewing existing known issues>>>
     32Is you are experiencing a problem with the monitoring system, please report the problem to the [http://globalnoc.iu.edu/gmoc/index.html Global Meta Operations Center (GMOC)] at gmoc@grnoc.iu.edu. See the [http://globalnoc.iu.edu/gmoc/index/support.html GMOC Support] page for instructions on reporting a problem or current calendar of outages. >>
    3333
    34 <<insert contact information for help>>
     34Known issues can be seen at the:
     35 - [http://trac.gpolab.bbn.com/ops-monitoring/report GPO monitoring] site.
     36 - [https://tick.globalnoc.iu.edu/fp_tools/public_ticket_viewer/index.cgi?proj=126 GMOC ticket viewer}
     37
     38Monitoring outages can be seen at the GMOC locations:
     39 - [http://tick.globalnoc.iu.edu/public_tools/cals/public/gmoc/www/month.php?cal[]=Unscheduled Unscheduled Outage]
     40 - [http://tick.globalnoc.iu.edu/public_tools/cals/public/gmoc/www/month.php?cal[]=Scheduled Scheduled Outage]
    3541
    3642