Changes between Version 9 and Version 10 of GENIExperimenter/CommunityMailingList


Ignore:
Timestamp:
11/19/13 10:00:14 (6 years ago)
Author:
sedwards@bbn.com
Comment:

--

Legend:

Unmodified
Added
Removed
Modified
  • GENIExperimenter/CommunityMailingList

    v9 v10  
    77
    88== Asking questions ==
    9 To post to this group, send email to [mailto:geni-experimenters@googlegroups.com].
     9
     10''Before asking a question'', go to the [http://groups.google.com/group/geni-experimenters google groups page] and search to see if a similar question has already been answered.
     11
     12If you can't find an answer to your question, send email to [mailto:geni-experimenters@googlegroups.com].
    1013
    1114To ensure a prompt and useful answer, questions should include as many of the following as possible:
     
    1720
    1821== Answering questions ==
     22   Please help by responding to questions you know the answer to.  You can respond by replying to an email or via the [http://groups.google.com/group/geni-experimenters web interface].
    1923
    20 Anyone who is a member of the group may do any of the following items. 
    2124
    22 Here is a typical workflow:
    23  1. Experimenter sends a question to geni-experimenters@googlegroups.com
    24  2. Someone from the community will respond.
    25  3. If the question has a clear "right person" to answer, the email can be assigned to the appropriate person via the web interface.
    26  4. Assignee gets email asking them to answer the message.
    27   a. If assignee is willing to respond, assignee responds (via email or web interface)
    28   b. Otherwise, assignee reassigns to someone else
    29  5. Once the thread dies down, someone marks the thread "Completed" (via the web interface)
    30 
    31 At any time:
    32  * Anyone who is a member of the group, can add tags (selecting from existing where appropriate) via web interface
    33  * In addition to marking threads as "Completed", anyone can mark them as "Duplicate" or "No action needed".  This does not generate email, so you still need to reply to the experimenter.
    34