Version 9 (modified by 10 years ago) (diff) | ,
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GENI Users mailing list workflow
Anyone who is a member of the group may do any of the following items.
Here is a typical workflow:
- Experimenter sends a question to geni-users@googlegroups.com. (see Guidance for Asking Questions)
- Someone from the community will respond.
- If the question has a clear "right person" to answer, the email can be assigned to the appropriate person (via the web interface).
- Assignee gets email asking them to answer the message.
- If assignee is willing to respond, assignee responds (via email or web interface)
- Otherwise, assignee reassigns to someone else (via the web interface)
- Once the thread dies down, someone marks the thread "Completed" (via the web interface)
At any time:
- Anyone who is a member of the group, can add tags (selecting from existing where appropriate) via web interface
- In addition to marking threads as "Completed", anyone can mark them as "Duplicate" or "No action needed". This does not generate email, so you still need to reply to the experimenter.
- If an experimenter accidentally drops the mailing list from a reply, please add the mailing list back.