Changes between Version 29 and Version 30 of GEMINIv3/genidesktop_faq


Ignore:
Timestamp:
03/06/14 14:29:53 (6 years ago)
Author:
Hussamuddin Nasir
Comment:

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  • GEMINIv3/genidesktop_faq

    v29 v30  
    4040 5. Change the AM selection for this slice again to set both the AMs this time.
    4141 6. Perform the "Update Status" operation on the slice. You should a valid status this time . If the problem persists please email genidesktop-admins@netlab.uky.edu for help [[BR]]
     42
     43=== My Slice status says  "ERROR". What should I do ? ===
     44  Bring your mouse over the work "ERROR" and see what the tool-tip message says.
     45  * If you see a message "Hostname does not exist", it means that the rack at which you have created your resources has a slow or misconfigured DNS. The hostnames records for you nodes has not been propagated to other DNS servers. You may have to wait a while and then try to perform the "Update Status" Operation. We have seen certain Instageni racks taking around 30 mins for the DNS hostnames to work.
     46  * If you see a message "Hostname is not responding (timeout or socket error)", it means that the mentioned host/node has a problem with network connectivity or the ssh daemon is no running. Things may not work until the Control Framework errors are fixed. Please contact the GENI Help folks.
     47  * If you see a message "Authentication for hostname at port", it means that the mentioned host/node has a problem the ssh daemon. It just could be that your slice is not yet in a ready state of just became "Ready" within the last minute or two. If this error persists even after 5 minutes of your slice being in a READY state, try to login to this problematic node using your desktop and the ssh program.[[BR]]
     48    If you succeed then it could be an error on our part : please email genidesktop-admins@netlab.uky.edu for help [[BR]]
     49    If you fail then it could be an error on our Control Framework : please email GENI Mailing lists for help [[BR]]