Opened 12 years ago

Closed 11 years ago

#124 closed (wontfix)

Improve error message when openstack errors occur

Reported by: Owned by: somebody
Priority: minor Milestone:
Component: AM Version: SPIRAL5
Keywords: Cc:


When an OpenStack error occurs during resource provisioning, such as the following:

(Slice is in state 
       [Failed,None], err=resources failed to join: Error during join for unit: 
       1F54EE38 [1]: unable to create instance: exit code 1, \n"

The experimenter is not provided with insight into this error being transient and that the appropriate error handling action is to "try again!".

A clearer message would be helpful, especially if user is not aware of the wiki page.

Change History (4)

comment:1 Changed 12 years ago by

In case of openstack resources may fail due to a number of problems some of which are transient and some of which are not.

For example, it can be a transient OpenStack? failure OR it can be because the user's image will not boot because of image construction errors. We have no way of distinguishing these and we cannot make error messages to be a paragraph long to explain all possible causes. This is why there is a web page and experimenters need to be adept enough and familiar enough with the documentation to look it up. It is much easier for us to update the web page, than it is to update error messages for all possible causes.

This is a 'won't fix'

comment:2 Changed 12 years ago by

How about saying that much in the error message:

'Resource failed: See for possible solutions. Error message was......'

comment:3 Changed 11 years ago by

This has been done.

comment:4 Changed 11 years ago by

Resolution: wontfix
Status: newclosed

Ilia already called this a 'wontfix'

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