Changes between Version 21 and Version 22 of GeniDesktop/FAQ

Timestamp:

04/21/16 16:27:50 (8 years ago)

Author:

Hussamuddin Nasir

Comment:

--

GeniDesktop/FAQ

@@ -49 +49 @@
 === 8. My SSH windows and graphs don't show up/work  ===
 
-  Did you see a pop up tab/window  in your browser before you were taken to the GENIDesktop page with the graph and SSH menus. If not, then you may have to disable the popup blocker in your browser. These services run on the GN Node under apache's web server that runs using a self-signed certificate. This has to be accepted by you when presented in the browser. [[br]]
+  Did you see a pop up tab/window  in your browser before you were taken to the GENIDesktop page with the graph and SSH menus. If not, then you may have to disable the popup-blocker or add exception to allow popups from https://genidesktop.netlab.uky.edu in your browser.  [[br]]
 
 ||    In Google Chrome    ||
-||   [[Image(wiki:GD:cert_accept_chrome.png,25%)]]     ||
+||   [[Image(wiki:GD:chrome-popup.png,25%)]]     ||
 [[BR]]
 ||   In Mozilla Firefox    || 
-||   [[Image(wiki:GD:cert_accept_firefox.png,25%)]]   ||
+||   [[Image(wiki:GD:firefox-popup.png,25%)]]   ||
+
+ Once you set the option to allow pop-up from the https://genidesktop.netlab.uky.edu , you should see new browser window/tab that asks you to accept a self-signed certificate like show below. The GENIDesktop services run on the GDGN Node using an webserver running on https. The certificates used to be accepted by you when presented in the browser.
+
+||    In Google Chrome    ||
+||   [[Image(wiki:GD:chrome-cert.png,25%)]]     ||
+[[BR]]
+||   In Mozilla Firefox    || 
+||   [[Image(wiki:GD:firefox-sslcert.png,25%)]]   ||
 
 You may see multiple pages like these , one from each Global Node (or GN Node) if your slice has nodes from multiple aggregates (AM) . You have to accept each one of them (Self signed cert pages).
-If you know that you have already accepted these pages and still have problems please email genidesktop-admins@netlab.uky.edu for help. If you missed or cannot see the pages to accept the Self Signed certificate messages, close the tab or window that has the GENIDesktop webpage and launch the page again. Make sure to watch for it this time.   
+If you know that you have already accepted these pages and still have problems please email genidesktop-admins@netlab.uky.edu for help. If you missed or cannot see the pages to accept the Self Signed certificate messages, launch the SSH module (button) as a workaround which would force the page. Make sure to watch for it this time.   
 [[BR]]
 [[BR]]