Session Theme: Experiment Support, Training, Education and Curriculum Development

Working group chairs: James Griffioen and Jeannie Albrecht

Preliminary Agenda

• Intro (10 mins)
  • Introductory remarks about the theme and its relevance to Spiral 3
  • Present agenda

• Building on Experience (30 mins)
  • Short talks from groups that currently support users to find out what support they offer and the type of questions they get from users
    • Rob Ricci
    • Justin Cappos
    • Joel Sommers​
    • Amit Majumdar (TeraGrid Advanced User Support Services)​

• Panel: What Should we Support? (30 mins for panel + 20 mins for Q&A)
  • Each panelist will have a slide deck that answers a predefined set of questions about user support, training and curriculum support.
    • Jad Naous
    • John Hartman
    • Mark Berman
    • Ted Faber

• Summary and Wrap-Up (5 mins)