Session Theme: Experiment Support, Training, Education and Curriculum Development

Working group chairs: James Griffioen and Jeannie Albrecht

Preliminary Agenda

* Intro (10 mins)

• Introductory remarks about the theme and its relevance to Spiral 3
• Present agenda

* Building on Experience (30 mins)

• Short talks from groups that currently support users to find out what support they offer and the type of questions they get from users
  • Rob Ricci
  • Justin Cappos
  • Joel Sommers
  • Amit Majumdar (TeraGrid Advanced User Support Services)

* Panel: What Should we Support? (30 mins for panel + 20 mins for Q&A)

• Each panelist will have a slide deck that answers a predefined set of questions about user support, training and curriculum support.
  • Jad Naous
  • John Hartman
  • Mark Berman
  • Ted Faber

* Summary and Wrap-Up (5 mins)