Changes between Version 32 and Version 33 of GENIOperationsWelcome


Ignore:
Timestamp:
03/05/18 14:26:38 (10 months ago)
Author:
hdempsey@bbn.com
Comment:

Revise summary due to GMOC turn-down.

Legend:

Unmodified
Added
Removed
Modified
  • GENIOperationsWelcome

    v32 v33  
    11= Welcome to GENI Operations =
    22
    3 The GENI operations team consists of representatives from GENI aggregate providers, the [wiki:GENIMetaOps GENI MetaOperations Center (GMOC)], the GENI rack teams, security engineers, and the GPO.  Contact the [http://globalnoc.iu.edu/gmoc/index/contact-us.html GMOC] for 24x7 support.  More information available on the[http://globalnoc.iu.edu/gmoc/index/support.html GMOC support page].
     3The GENI operations team consists of representatives from GENI aggregate providers, the GENI rack teams, security engineers, and the GPO.  Contacts for ongoing support are listed here:
    44
    5 See [http://groups.geni.net/geni/wiki/GENIRacksHome/Operators the operators pages] for network engineering information about GENI sites.
     5InstaGENI rack resources and related networks:  instageni-ops-ky at netlab.uky.edu
     6
     7ExoGENI rack resources and related networks:  See http://www.exogeni.net/  (esp. Locations and Status tab, and https://wiki.exogeni.net/doku.php?id=public:experimenters:notifications)
     8
     9Experimenter support, general questions and and outage announcements: geni-users at googlegroups.com
     10
     11Internet2: https://www.internet2.edu/products-services/support/  (esp. Advanced Networking support)  Usually your rack support team will handle any interactions with Internet2.
     12
     13GENI Wireless Resources:  See http://www.orbit-lab.org/
     14
     15General Questions:  help@geni.net
     16
     17See [http://groups.geni.net/geni/wiki/GENIRacksHome/Operators the operators pages] for network engineering and support information about specific GENI sites.
    618
    719See [http://groups.geni.net/geni/wiki/GENIAggregateProviderWelcome the Aggregate Providers page] for information on the GENI Recommended Use Policy, and GENI rack security.
    820
    9 If you are a GENI aggregate (resource) provider or a GENI campus operator, please sign up for the [http://lists.geni.net/mailman/listinfo/response-team GENI Response Team] mailing list.  This list is primarily for those providing production engineering and support to GENI.  List members receive all GENI outage and maintenance notifications from the GMOC.  The GMOC also posts these [http://gmoc.grnoc.iu.edu/gmoc/index/support/gmoc-operations-calendars.html notifications] on the GMOC calendars and on the [https://tick.globalnoc.iu.edu/fp_tools/public_ticket_viewer/index.cgi?proj=126 GENI public ticket viewer].
     21If you are a GENI aggregate (resource) provider or a GENI campus operator, please sign up for the [http://lists.geni.net/mailman/listinfo/response-team GENI Response Team] mailing list.  This list is primarily for those providing production engineering and support to GENI. 
    1022
    11 If you plan to take down a GENI resource for planned maintenance OR if you notice a GENI resource has an unexpected outage, PLEASE first [mailto:gmoc@grnoc.iu.edu email] or [http://gmoc.grnoc.iu.edu/gmoc/index/contact-us.html phone] operations.  Be kind to our experimenters and provide as much warning as possible for scheduled maintenance activities.  Be sure to check the [http://gmoc.grnoc.iu.edu/gmoc/index/support/gmoc-operations-calendars.html operations calendars] for conflicting events before scheduling any maintenance.
     23If you plan to take down a GENI resource for planned maintenance OR if you notice a GENI resource has an unexpected outage, please contact the appropriate support group for your resource listed above.  Be kind to our experimenters and provide as much warning as possible for scheduled maintenance activities.
    1224
    1325GENI measurement data is available for operators on the web at [https://genimon.uky.edu/login with login] or general status [https://genimon.uky.edu/status without login].  Email help@geni.net for an account.
     
    1729[wiki:GENIRacksHome] provides information on GENI Racks in general, and [wiki:GENIRacksHome/Security GENI Racks Security] provides information about rack security in particular.
    1830
    19 
    20 
    2131[wiki:OF1.3SwitchComparison] provides documentation about OpenFlow 1.3 implementations supported by GENI hardware vendors.
    2232
     
    2535== GENI Operations Procedures ==
    2636
    27 GENI Operations Procedures are approved by the operations teams at the GMOC, the University of Kentucky, RENCI, the University of Utah, Internet2 and the GPO.  Procedures related to security are reviewed by the GENI LLR Representatives.  Each operations group also defines their own internal procedures.  Contact the [http://globalnoc.iu.edu/gmoc/index/contact-us.html GMOC] if you are interested in participating in the operations procedures group coordinated by Terry Lee Broadstreet. For a list of current procedures see the [wiki:OperationsProcedures GENI Network Operations Procedures] page.
     37Legacy GENI Operations are documented on the [wiki:OperationsProcedures GENI Network Operations Procedures] page.  The support groups listed on this page adopt new operations procedures and share them with the GENI community as needed.
    2838