= GENI Users community support mailing list =

''GENI Users'' is a community-supported mailing list for discussions related to running experiments in GENI

== Asking questions ==

''Before asking a question'', go to the [http://groups.google.com/group/geni-users web interface] and search to see if a similar question has already been answered.

If you can't find an answer to your question, send email to [mailto:geni-users@googlegroups.com]. 

To ensure a prompt and useful answer, questions should include as many of the following as possible: 
 * type of account you are using (portal, emulab.net, pgeni.gpolab.bbn.com, !PlanetLab)
 * the tool you are using (portal, Flack, flukes, omni, GIMI, GEMINI, !LabWiki, etc)
 * your slice name or URN
 * aggregates you are using
 * a detailed description of what went wrong including any error messages

== Answering questions ==
Please help by responding to questions you know the answer to.  

You can respond by replying to an email or via the [http://groups.google.com/group/geni-users web interface].

== Joining the group ==
Visit this group (including sign up and managing preferences) at http://groups.google.com/group/geni-users.

'''The default account setting on Google Groups is '"No email".'''  This means you will not receive emails sent to the group.  In particular, if you send the group a question, responses will not be sent to you by email.  To change this, go to the [http://groups.google.com/group/geni-users web interface], click on the "My Settings" icon on the top right of the page and then select "Membership and email settings".

== Leaving the group ==
To unsubscribe from the group, send email to [mailto:geni-users+unsubscribe@googlegroups.com]