| | 42 | |
| | 43 | === My Slice status says "ERROR". What should I do ? === |
| | 44 | Bring your mouse over the work "ERROR" and see what the tool-tip message says. |
| | 45 | * If you see a message "Hostname does not exist", it means that the rack at which you have created your resources has a slow or misconfigured DNS. The hostnames records for you nodes has not been propagated to other DNS servers. You may have to wait a while and then try to perform the "Update Status" Operation. We have seen certain Instageni racks taking around 30 mins for the DNS hostnames to work. |
| | 46 | * If you see a message "Hostname is not responding (timeout or socket error)", it means that the mentioned host/node has a problem with network connectivity or the ssh daemon is no running. Things may not work until the Control Framework errors are fixed. Please contact the GENI Help folks. |
| | 47 | * If you see a message "Authentication for hostname at port", it means that the mentioned host/node has a problem the ssh daemon. It just could be that your slice is not yet in a ready state of just became "Ready" within the last minute or two. If this error persists even after 5 minutes of your slice being in a READY state, try to login to this problematic node using your desktop and the ssh program.[[BR]] |
| | 48 | If you succeed then it could be an error on our part : please email genidesktop-admins@netlab.uky.edu for help [[BR]] |
| | 49 | If you fail then it could be an error on our Control Framework : please email GENI Mailing lists for help [[BR]] |
